The Business Systems Analyst serves as the bridge between business needs and technical execution. Working closely with the Solutions & Project Manager, you'll partner with operations, technology, customers, vendors, and leadership to deliver systems implementations, integrations, and digital transformation initiatives that improve international freight forwarding operations.We're looking for someone who takes ownership, communicates confidently with stakeholders, enjoys solving problems, and thrives in a fast-moving environment where initiative is valued.ResponsibilitiesSupport the migration away from legacy systems and modernize core business platforms.Lead and coordinate systems integration projects involving customers, vendors, overseas agents, carriers, and business partners.Support the implementation, optimization, and ongoing enhancement of CargoWise and other freight forwarding technologies such as Chain.io, Logixboard, and related integration platforms when applicable.Gather business requirements, analyze operational workflows, and translate business needs into actionable technical solutions.Coordinate project timelines, testing, UAT, deployments, and successful go-live execution.Partner with operations, technology, customers, vendors, and executive leadership to ensure successful project delivery.Identify opportunities to automate manual processes, improve workflows, and drive digital transformation initiatives across the organization.Support production deployments, troubleshoot implementation issues, and help ensure long long-termess of newly delivered solutions.
